Accessibility

We want everyone to be able to read, ask, review and set up their devices on IPTV Help, including people who use screen readers, keyboards, magnification or other assistive technology.

Our target

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA across the site.

What we do

• Pages are built from standard HTML headings, landmarks, lists and forms, so assistive technology can navigate them.
• The site is designed to be used with a keyboard, with a clearly visible focus indicator, and every page starts with a “Skip to main content” link.
• Links in running text are underlined, and we avoid using colour alone to convey information.
• Light and dark themes follow your device setting, and you can choose one yourself in the footer.
• Animation is reduced when your device asks for reduced motion, and high-contrast (forced colours) modes are supported.
• Star ratings and scores have text equivalents, and rank changes are described in words for screen readers.
• Pages are rendered on the server, so reading doesn’t depend on JavaScript, and layouts adapt to small screens and enlarged text.

Known limitations

IPTV Help is new and we haven’t yet had a full independent accessibility audit. Some things we know may need work:

• Content posted by members, such as images without descriptions, may not meet the guidelines. We encourage members to describe images in their posts.
• The anti-spam check on some forms is provided by Cloudflare. If it blocks you, tell us and we will help.
• Screenshots in guides may not always describe every detail; the written steps are meant to be complete without them.

Report a problem

If something on IPTV Help is hard or impossible for you to use, please email help@supportiptv.ca with “Accessibility” in the subject. Tell us the page address, what you were trying to do, and the device, browser and assistive technology you use if you’re comfortable sharing them. We take every report seriously and will tell you what we are doing about it.